Family Lives was formed over forty years ago by volunteers, with the aim of ensuring that all parents had somewhere to turn before they reached crisis point. We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
The issues we support families with include:
- family breakdown,
- challenging relationships and behaviour,
- debt, and
- emotional and mental wellbeing.
- Find advice on all aspects of family life from bonding with your new baby, dealing with tantrums, positive discipline, bullying, communicating with teens and divorce and separation.
- (We cannot offer legal or medical advice)
.We know the difference being able to access appropriate, timely support can make to families in crisis,
knowing there is someone at the end of the phone who will listen to them. And we know the long term impact of early intervention with families, such as through the ParentChild+programme, which supports the home-learning environment, and our family befriending programmes.
The expertise of our staff and volunteers is at the heart of everything we do, and we work together with them to support families through our range of services. We have always been a volunteer-led organisation
and we simply could not do it without our 300+ volunteers, who work alongside our dedicated staff team. Many of our volunteers began their relationship with us as service users but have stayed to support
others on their journey – a testament to the support they themselves received.
Family Lives offers a confidential and free* helpline service for families in England and Wales (previously known as Parentline). Please call us on 0808 800 2222 for emotional support, information, advice and guidance on any aspect of parenting and family life.
Monday to Friday 9 am to 9 pm
Weekends 10 am to 3 pm
You can contact us about any family issue, big or small.
We listen, support and never judge.
Our forums are a safe space for parents to share dilemmas, experiences and issues with others who understand the ups and downs of family life ht.ly/YYFz30rVE6Y