Household Support Fund 2021/22 – Southampton City Council
What is the fund?
The government recently announced a new Household Support Fund (HSF). This has been
provided to councils to support those most in need this winter with food, prepay energy and
other essential items.
Am I eligible?
The Fund aims to support Southampton residents who are on a low income and facing
We must make sure that all applications are made legitimately. If you falsely declare your
circumstances, provide a false statement or provide false evidence in support of your
application, you may have committed an offence under the Fraud Act 2006.
We have a zero-tolerance approach to fraud and financial irregularity. All suspicions of fraud
relating to this scheme will be referred to Hampshire Constabulary.
How can I apply?
There are two ways in which support can be requested. A professional’s referral that will be
made on your behalf and a self-referral.
If you have a lead professional working or supporting you or your household, you should
discuss with them around a referral through the professionals referral route. Professionals
could be a Southampton School, Social Worker, Youth Offending Service, Family Engagement
Worker or community organisation.
The second is a self-referral for those without any involvement with a professional or
organisation. This will be a limited offer of support and can be made directly via the online
form. Household Support Fund (southampton.gov.uk)
You may be asked to provide evidence of your circumstances and personal details in order for
us to check against our records.
A professional who knows you, such as school staff, council teams and local
organisations, can refer you if you need help with food, prepayment energy
and various other essentials.
If successful, this could be for:
• prepay gas and electricity
• essential kitchen equipment
• other essentials (warm clothing and bedding)
• referrals to further support and advice
You can submit a self-referral for one-off support with:
• prepay gas and electricity
If you need help to complete the self-referral form (for example, you do not have online
access or need language support) you can call Southampton City Council on 023 9401 6642.
(9am – 2pm, Monday to Friday).
How will I receive support?
All applications will be reviewed by our team who will contact you to inform you of the
They will look at the information in your application to see what support you need. If your
application is successful, your award will be made by e-voucher. You will need to go online
to convert this into a gift card. This can be used in most of the major and local supermarkets
including Tesco’s, Morrison’s, Sainsburys, ASDA and ALDI. Vouchers will also be provided for
prepayment gas and electric.
If you are not able to access this digitally or have access to printing, we may be able to post
these directly to you.
Can I be referred/apply more than once?
Yes, this may be possible if you are being referred by a professional or agency. Each referral
will be assessed on a case-by-case basis by our dedicated team in Southampton City Council
who have oversight of all referrals and will consider previous referrals when reviewing your
How long will this scheme run for?
The scheme will operate until 31 March 2022, unless funding is used up before this date.
What other support is available?
There is a range of advice and support to city residents who may need advice during this
difficult time, such as:
• Help with household bills
• FSM Free School Meals Eligibility
• Employment and Skills
• Debt & Welfare Benefit Advice
• Support with your housing costs and council tax
• NHS Covid Support
For more information visit http://Household Support Fund (southampton.gov.uk)