Requests via email will only be accepted during exceptional circumstances due to Corona virus pandemic.
Once we have assessed the client’s eligibility, we will email you with voucher(s), which you will then forward to the client or we will email you to advise if the request has been refused.
PLEASE ENSURE THE FORM IS FULLY C0MPLETED AS ANY FORMS WITH MISSING INFORMATION WILL BE REFUSED.
We will aim to issue all vouchers in a timely manner but please bear with us as our welfare information officers are extremely busy at present.
We will only issue vouchers the same day when the request is received BEFORE 2pm.
You must ensure the details are all correct before submitting the form (spellings, addresses and energy supplier) as we are charged for every voucher issued regardless of whether it’s cancelled or redeemed.
|NUMBER OF ADULTS|
|NUMBER OF CHILDREN|
|REASON FOR REFERRAL|
|ELECTRIC voucher amount||£|
|GAS voucher amount||£|