Do you need support with a prescription collection because you are shielding or self-isolating?
If you have family, friends, or a neighbour who can collect for you, please always use them in the first instance.
If you have received a letter advising you to shield, please contact your pharmacy directly to see if they are able to deliver for you. Some pharmacies have been provided with extra funding to deliver free-of-charge to individuals who are shielding.
If you are able to get online, services such as Echo or Pharmacy2u may also be able to assist you whilst you are shielding.
If you have no one to help you, your pharmacy is unable to deliver to you and you cannot get online, please contact the SO: Linked Community Navigation team, who will be able to explore what other options may be available to you.
Please remember that the navigation team is a charity and the volunteers they will link you to are giving their time for free and experiencing high demand so your patience is greatly appreciated.