Service Area: Advice, Guidance & Signposting

A message from Jo Ash, SVS CEO We hope you all unfurled your flags and billowed your bunting, enjoyed the VE Day bank holiday and sang ‘We’ll Meet Again’ with vim and vigour last weekend.   I wish it could have been joined by ‘Pack up your Troubles’  but fear we may though be feeling slightly more confused about when and how either might happen following the PM’s announcements on Sunday.  This has shifted the message slightly, relaxed the rules a bit about what we can all do and when things will be opening up, so we will all need to...

A message from Jo Ash, SVS CEO Dear Colleagues, Friday’s Bank Holiday commemorates VE Day – 75 years since the ending of WW2 hostilities in Europe – and our current challenges in the battle against Covid 19 perhaps give us a brief insight into the relief and joy that must have been felt as the immediate anxiety and fear for loved ones and self lifted for the generations that faced those dreadful events. The war though was not entirely over and, before that conflict’s peace could truly be celebrated on VJ Day on 15th August 1945, there were further trials...

T.E.E.M is Southampton City Council’s Employment Support service for Southampton Council Tenants. Despite the current lockdown and restrictions, we are continuing to support people virtually into employment and training, or supporting people to prepare to move into work once restrictions have been lifted. What can TEEM offer? Information, Advice and Guidance: Our team of knowledgeable and friendly Employment Officers can work with council tenants on anything employability focused including CV writing, job search, interview preparation and more 1-1 support: We are currently offering virtual 1-1 support by phone, email or video call. We tailor our support to clients’ individual needs...

GamCare - the charity which supports those with an addiction to gambling - has posted a blog outlining which of their services are still available during the lockdown.   Their helpline is open 24/7 plus they have online forums and chatroom sessions to provide additional support. Treatment services are being done over the phone

Want to be able to Zoom or whatsapp chat? Send photos to friends? Stay connected using your smart phone, laptop or other tech? Our local volunteers can help you if you want to get more connected online, or help using your smart phone or other tech.

Emotional and practical support for Veterans

How we're protecting our customers, staff and communities During this unprecedented COVID-19 outbreak, I wanted to let you know we’re doing our best to protect our customers, teams and communities during this challenging time. Throughout the business we're adapting, with our focus being on: Ensuring customers and stakeholders, like yourself, are supported and can maintain contact with us across as many channels as possible Protecting everyone’s health by altering our working practices that are currently in play increasing our support in the short, medium and long term for customers facing affordability challenges as a result of the impact of COVID...

We have a telephone rota of staff and volunteers. We are phoning all of our clients regularly. The most vulnerable are being called daily. If our clients need anything they can leave a message on our main phone or email us.  We are providing a home contact service for those who need shopping/medication delivery or just need checking on due to extreme anxiety.

Stroke Association Southampton Communication Support Services aim to support stroke survivors whose communication has been affected by their stroke in order to build confidence and promote independence. As a Communication Support Volunteer you will support people who have communication difficulties following a stroke. Currently due to coronavirus we are supporting these clients, by telephone or using facetime with either Zoom or Whatsapp. Tasks include: Providing focused support to facilitate the communication of service users in small groups that last between 8 - 12 weeks. Supporting the communication of service users to access activities and services in their local community. Providing long-term...

We are running a Chat line for carers and people isolated due to Stay at Home or self isolating